Privacy Policy
Protecting your privacy is vital to us. This Privacy Policy shows our commitment to safeguarding your personal information and provides clarity on how we gather, use, and protect your data.
Collecting Information
Personal Information: When you access our platform, we may assemble personal data such as your name, email address, phone number, and payment details. This information is crucial for processing bookings, facilitating transactions, and tailoring customer support to your needs.
Usage Data: Additionally, we collect non-personal information about your interactions with our website, including your IP address, browser type, and visited pages. This data assists us in analysing user behaviour, tracking trends, and enhancing the functionality and performance of our platform.
Cookies: Like many websites, we use cookies and similar technologies to enhance your browsing experience and personalize your interactions with our site. Cookies allow us to remember your preferences, customize content, and deliver targeted advertising based on your interests.
Information Usage
Service Provision: Your personal data is utilized to fulfil bookings, securely process payments, and provide smooth customer experiences. By understanding your preferences and past interactions, we can tailor our services to meet your specific needs.
Marketing (with consent): With your consent, we may use your contact information to send promotional offers, newsletters, and updates about our newest deals and services. You have the option to opt out of receiving marketing communications at any time.
Analytics: We analyze usage data and cookies to gain insights into user behaviour, evaluate the effectiveness of our marketing campaigns, and enhance the overall user experience on our platform. This data enables us to identify areas for improvement and optimize our services accordingly.
Data Sharing
To successfully deliver our services, we may share your information with trusted third-party service providers, such as payment processors, booking platforms, and analytics partners. These partners are contractually obligated to maintain strict confidentiality and may only use your data for the purposes outlined in our agreements.
We may disclose your information when required by law or in response to legal requests, court orders, or other legal processes. Additionally, we may share your data to protect our rights, property, or safety, as well as that of our users or others.
Data Security
We employ robust security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our security protocols include encryption, firewalls, and regular security audits to uphold the integrity and confidentiality of your data.
However, it is important to acknowledge that while we take all reasonable precautions to safeguard your information, no method of transmission over the internet or electronic storage is entirely secure. Therefore, we cannot guarantee absolute security, and you acknowledge and accept this inherent risk when using our platform.
Your Rights
As a user of our platform, you have certain rights regarding your personal information, including the right to access, update, or delete your data. Additionally, you have the right to object to or restrict the processing of your information under specific circumstances.
If you have any questions, concerns, or requests regarding your personal data or our Privacy Policy, please do not hesitate to contact our dedicated support team. They are available to assist you and address any inquiries you may have.
Alterations to this Policy
We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices or legal requirements. Any revisions will be posted on this page along with the effective date of the updated policy. We encourage you to periodically review this Privacy Policy to stay informed about how we collect, use, and protect your information.